The Solution

Haven — portable financial
infrastructure for the displaced

A mobile-first platform built on five pillars: verified digital identity, a USD-pegged wallet, a local resource guide, partner coordination tools, and an AI support agent — accessible with only a smartphone.

1. Digital Identity

Haven creates a self-sovereign, biometric-linked digital identity that doesn't depend on physical documents. Refugees register once; their identity is verifiable anywhere.

  • Facial recognition + fingerprint biometrics
  • UNHCR case number integration
  • Blockchain-anchored audit trail
  • Accepted by partner NGOs & merchants
👤
Haven ID: #HVN-2026-447821
Identity verified ✓
Status
Verified
Country of Origin
Syria
Current Location
Beirut, LB
UNHCR No.
LB-2024-8871
$247.50
Available balance
📥
UNHCR Aid Received
Feb 20
+$150.00
🛒
Al-Baraka Market
Feb 19
-$23.50
🏥
Médecins Sans Frontières
Feb 17
$0.00

2. Stable Digital Wallet

A USD-pegged digital wallet that protects against local currency inflation (critical in Lebanon and Turkey). Aid organizations deposit directly — no middlemen, no delays, minimal fees.

  • USD-pegged stablecoin (USDC)
  • Direct NGO-to-wallet disbursements
  • QR-code payments at partner merchants
  • Full transaction history & receipts

3. Resource Guide

A localised, language-aware directory of food, healthcare, legal aid, housing, and employment services nearby. Verified by NGO partners and updated in real time.

  • Filter by category, city, and country
  • Shows services that accept Haven Wallet
  • Available in 8 languages
  • Community-submitted resources with NGO verification
🏥
Médecins Sans Frontières
HealthcareBeirutVerified
🍞
Al-Baraka Food Bank
FoodIstanbulVerified
⚖️
UNHCR Legal Aid Desk
LegalAmmanVerified

4. Partner Coordination

Haven's NGO dashboard unifies UNHCR, WFP, IOM, and local partners. Integrated APIs enable real-time data sync, coordinated disbursements, feedback aggregation, and transparent impact reporting.

  • Live sync with UNHCR case numbers
  • Automated multi-org aid disbursement
  • Aggregated beneficiary feedback & ratings
  • Anonymized analytics for donor reports
NGO Partner Portal Dashboard
🔗
UNHCR API Integration
SyncActive
📊
Live Disbursement Tracking
PaymentsActive
📈
Beneficiary Impact Reports
AnalyticsReady
How do I receive my UNHCR aid payment?
Your aid is deposited directly to your Haven wallet. You'll get a notification when it arrives — usually within 24 hours of the disbursement date. 💳
I haven't received it yet and it's been 3 days.
I'm opening a priority support ticket now. A team member will contact you within 4 hours. Ticket #HVN-2847 created. ✅

5. AI Support Agent

A 24/7 multilingual AI assistant in 8 languages — answers questions, guides users through onboarding, troubleshoots issues, and automatically escalates to human support with a ticket when needed.

  • Available in Arabic, Turkish, Kurdish, French + 4 more
  • Guides users through wallet setup & aid receipt
  • Auto-creates support tickets for escalations
  • Accessible via app and WhatsApp

Built for low-resource environments

Mobile-first
Android 8+ devices
Offline mode
Core features without internet
E2E encrypted
Zero data sold or shared
GDPR compliant
International data standards
8 languages
Arabic, Turkish, Kurdish + more
AI support
24/7 multilingual help bot

Understand how we make money →

Business Model